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Hospitality Is Now a Technology Business
Lessons from Mike Rawson, CIO of citizenM on AI, control, and why restraint matters more than hype
Jan 14 • Jason Noronha
AI Lobby Talk ✨
Leadership lessons from the front lines of AI in hospitality
Dec 19, 2025 • Jason Noronha
AI Agents in Action: Transforming Hotel Operations
Here's how hotel visionaries are pushing the boundaries of guest experience with intelligent automation
May 23, 2025 • Jason Noronha
akin is now D3x
Branding refresh as we dive deeper into the world of AI + Hospitality
Jan 23, 2024 • Jason Noronha
AI for Business Leaders
Operational implications in the age of AI
Aug 23, 2023 • Jason Noronha
AI Chat → Booking
The impact of AI Engine Optimization (AIEO) on customer acquisition
Aug 14, 2023 • Jason Noronha
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D3x
D3x is an AI agent that enables hospitality operators to automate customer service

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